Typical Steps of a Ordering a Door
1) Get in touch with us about your project needs.
2) Select a door design and hardware for your new entry.
3) Finalize your design for production to begin.
4) Wait approximately 2 months for your new doors.
5) Install your new doors.
General Questions
Can the doors be used for interior purposes?
Yes, the doors can be altered to include single pane glass and no threshold to fit into any interior application desired.
What’s included in my order?
All doors come with jamb, threshold, hinges, glass, weatherstripping and finish. Handles are NOT provided but can also be purchased through us.
How do I give accurate measurements?
What we look for is ‘rough opening’ dimensions. Horizontal would be stud-to-stud, and vertical would be from subfloor-to-header. Accurate measurements are required prior to production, but do not required to receive a quote. Close estimate will be suffice to provide you a cost estimate.
Can I customize the size, design, and material of my door?
The material the doors are made out of is wrought iron. As the doors are all handmade and due to the wrought iron material being malleable and easily forged, any design pattern can be altered to your choosing. The doors can be sized to fit into any opening based on your project needs.
What happens after I make an order?
After paying the deposit, we will arrange drawings for door design confirmation and production will begin. The deposit is 50% of total cost.
How are doors shipped?
The doors are shipped in an iron cage to ensure no damage is incurred during transit.
What is your production time?
After drawings are finalized it takes 30-45 days to construct your doors.
How long does shipping take?
After production is complete it typically takes around 1 month for arrival.
How will the doors be installed?
The client handles the installation process themselves, or by hiring a contractor. We are simply the product facilitators.
Do the doors have installation instructions?
All orders come with a set of installation instructions.
Under special circumstances, can production & shipping be expedited?
Absolutely! We can arrange production and the fastest possible shipping date for a date as close to your needs as possible.
Do the doors have a warranty?
Yes, the manufacturer provides a ten-year warranty for the door and jamb.
Can the doors be made hurricane proof?
Yes, for additional cost we can work with your local engineers to design a door to your specific earthquake and wind zone region.
Are your metal doors suitable for residential, commercial, or industrial use?
Suitable for all kinds of uses.
Product Specifications
Can I make any upgrades to a standard door?
These are the upgrades you can make to your door:
– Thermal Barrier
– Low E-glass
– Impact Glass
– Reflective Glass
– Hurricane Package
What is a standard door and door glass thickness?
The doors are 2″ thick with 3/4″ double pane, argon gas insulated, tempered glass. (unless specified, all glass accessories come fully operable)
How are the doors and jambs insulated?
They are completely insulated with a polyurethane, closed cell foam in all cavities.
What materials are the doors made out of?
12-gauge wrought iron. Thickest in the industry, making it the strongest and least susceptible to weathering.
How are the doors made?
To ensure perfection of every detail, the custom doors are fully handmade.
Best way to maintain or care for metal doors?
Warm water and a bit of detergent. Iron doors require very little upkeep. Never use harsh chemicals as it may alter the finish.
Interested in our services?
Need something specific? Let us know.